Returns & Refund Policies
Returning is free, order many sizes!
- Order more than one item, try them out for size and return anything that you don't like.
- Send the items back to Chrunix (have to pay delivery).
- Chrunix will process a full refund within 1 working day.
Refunds by credit card
Credit card refunds are processed online and take 5-10 days to return.Refunds by credit card
Cash on delivery refunds
Provide a Vietnamese bank account with the return email. Once the item arrives at Chrunix we will process a local bank transfer within one work day.
Send the items back to:
- Returned products must be shipped within 7 days of receiving the items.
- Returned products must be in new, unused condition and include the original box and/or packaging with all tags included.
- You are responsible for all shipping costs associated with getting your order back to our Ho Chi Minh office.
Used or Damaged Merchandise
- Any merchandise which has been "taken out for a ride" is considered used and cannot be returned. We encourage you to walk on your carpet in your boots and to try your motorcycle helmet on indoors before heading out on the bike.
- Any merchandise or parts which shows signs of use (wear, bugs, dirt, smell, pet hair, scuffing, mounting, etc) or otherwise is in a condition other than it was received cannot be returned.